Terms of Sales
GENERAL TERMS AND CONDITIONS OF SALE (GTC)
Last updated: July 1, 2025
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1. Legal information
Company name: PAPER HAZE SAS
Head office: 858 rue de la Castelle, 34070 Montpellier, France
Montpellier RCS: 800 771 826
Share capital: €31,000
Intra-community VAT: FR07800771826
Email: shop@jacker.fr
Site: www.jacker.fr
Publication directors: Matthieu C. and Aurélien C.
Host: Shopify Inc., 151 O’Connor Street, Ottawa, ON K2P 2L8, Canada
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2. Scope of application
These General Terms and Conditions of Sale apply exclusively to any order placed on www.jacker.fr by a non-commercial individual, for strictly personal use.
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3. Orders
The order is confirmed as soon as the customer clicks on "Complete the order" and receives a confirmation by email.
Placing an order implies full and unconditional acceptance of these GTC.
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4. Products
Products offered are available while stocks last.
Descriptions and photos are as accurate as possible. Minor differences may exist.
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5. Price and payment
Prices are displayed in euros including tax.
Orders outside the European Union are invoiced excluding VAT, and customs duties may apply at the customer's expense.
Accepted payment methods: Shopify Payment, PayPal, Alma (installment payment between €50 and €2,000 without fees).
Payments are fully secure (SSL, 3D Secure, PCI-DSS).
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6. Delivery
Shipping via La Poste or Colissimo within 3 to 10 business days. In case of high demand, up to 2 weeks.
Shipping costs are set at the time of order.
In case of delay over 3 weeks, contact: shop@jacker.fr
The transfer of risk occurs upon delivery of the package to the customer or a designated third party.
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7. Right of withdrawal
The consumer has a period of 14 days from receipt to withdraw without reason.
The product must be returned intact, unworn, unwashed, with tags.
Some items are not eligible (socks, underwear, sale products, personalized items…).
Official withdrawal form available here:
https://entreprendre.service-public.fr/vosdroits/R38397
Return address:
PAPER HAZE SAS
858 rue de la Castelle
34070 Montpellier
Email: shop@jacker.fr
Refund within 14 days from receipt of the return or proof of shipment.
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8. Warranties
All products benefit from the legal warranty of conformity (articles L.217-3 and following of the Consumer Code).
In case of defect or non-compliance, contact us at shop@jacker.fr
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9. Returns & exchanges
Returns must be made within 14 days after delivery.
Please use your customer interface to make the request.
Returns must be accompanied by the order number and reason.
Sale items are non-refundable but can be exchanged or credited.
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10. Personal data
The collected data is processed by PAPER HAZE SAS, in accordance with the GDPR.
Purposes: order processing, customer relationship management, sending offers (with your consent).
Rights: access, rectification, opposition, deletion, limitation, portability.
Contact: shop@jacker.fr
For more information, please consult our Privacy Policy.
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11. Intellectual property
All elements of the site (texts, visuals, brands, models) are protected.
Any reproduction without authorization is prohibited.
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12. Disputes and applicable law
These GTC are governed by French law.
In case of dispute, the consumer may choose to contact:
• the court of their residence,
• or the one competent according to the Code of Civil Procedure.
The customer can also use a consumer mediator.