Privacy and Cookies Policy

Privacy and Cookies Policy


Last updated: July 1, 2025

This privacy policy applies to the site www.jacker.fr, published by PAPER HAZE SAS, a simplified joint-stock company registered in France, whose registered office is located at 858 rue de la Castelle, 34070 Montpellier, France.


1. Data controller


The person responsible for processing personal data is:
PAPER HAZE SAS
858 rue de la Castelle, 34070 Montpellier, France
Email: shop@jacker.fr


2. Personal data collected


We collect your personal data when you place an order, create an account, or browse our site.
These data may include: name, address, email, phone number, payment information, IP address, browser type, pages visited, etc.


3. Legal bases for processing


In accordance with the General Data Protection Regulation (GDPR), processing is based on:
• the execution of a contract (order, delivery...)
• your explicit consent (newsletter, non-essential cookies...)
• compliance with legal obligations (invoicing, fraud prevention...)
• our legitimate interest (security, site improvement...)


4. Retention period

• Order data: 10 years
• Inactive customer account: 3 years after the last activity
• Marketing data: 3 years after the last contact
• Cookies: according to their defined duration (see below)


5. Your rights


You have the following rights:
• Access to your data
• Rectification or deletion
• Restriction or objection to processing
• Portability
• Withdrawal of your consent
• Complaint to the CNIL (www.cnil.fr)

To exercise your rights: shop@jacker.fr


6. Data disclosure


We only share your data with providers necessary for the proper execution of our services (Shopify, payment, delivery...), or if the law requires it.


7. Shopify and transfers outside the EU


Our store is hosted by Shopify Inc., whose servers are located in Canada and the United States.
Data transfers are governed by the standard contractual clauses approved by the European Commission.


8. Security


We implement best practices to protect your data: SSL encryption, firewall, secure hosting, PCI-DSS compliance for payments.


9. Third-party services


Some services (payment, delivery, emailing, traffic analysis) may have their own privacy policy.
We recommend that you review them before using their services.


10. Cookies used


We use the following cookies:
• _session_id: unique session identifier (Shopify)
• _shopify_visit: visit statistics (30 minutes)
• _shopify_uniq: visit counter (expires at midnight)
• cart: cart identifier (2 weeks)
• _secure_session_id: secure session
• storefront_digest: customer access identifier

We also use:
• analytical cookies (e.g. Google Analytics)
• functional cookies
• marketing cookies (personalized advertising, social networks)

You can manage your preferences via your browser or refuse non-essential cookies via the consent banner.


11. Age of consent


By using this site, you declare that you are of legal age or have obtained authorization from a legal representative for minors under your care.


12. Changes


This policy may be modified at any time. The latest version is available on this page.
In case of significant changes, you will be informed via our site or by email.


13. Cookie Policy


A cookie is a small text file saved on your device (computer, tablet, or smartphone) when visiting a website. It notably allows recognizing your device, remembering your preferences, or collecting statistical data.

We use several types of cookies on www.jacker.fr:

Essential cookies
These cookies are necessary for the proper functioning of the site and cannot be disabled. They include, for example, cookies related to the shopping cart or session identification.

Functional cookies
They allow saving your preferences (language, region, etc.) to improve your user experience.

Analytical cookies
These cookies allow us to measure site traffic, understand how visitors interact with the site, and improve its operation. Example: Google Analytics.

Marketing and social media cookies
These cookies may be set by advertising partners or social networks. They allow personalized ads to be shown to you on other sites or platforms.

Cookie retention period
Some cookies are temporary (session duration), others can be kept for up to 2 years. You can check the exact duration of each cookie in your browser settings.

Cookie management
On your first visit, a banner informs you about the use of cookies. You can change your preferences at any time:
• via your browser settings
• or by clicking on "Manage cookies" in the footer (if this feature is enabled)

To learn more about cookies and how to manage them: www.allaboutcookies.org