Privacy and Cookie Policy

Privacy and Cookie Policy


Last updated: July 1, 2025

This privacy policy applies to the website www.jacker.fr, published by PAPER HAZE SAS, a simplified joint-stock company registered in France, with its registered office at 858 rue de la Castelle, 34070 Montpellier, France.

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1. Data controller


The data controller for personal data is:
PAPER HAZE SAS
858 rue de la Castelle, 34070 Montpellier, France
Email: shop@jacker.fr

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2. Personal data collected


We collect your personal data when you place an order, create an account, or browse our website.
This data may include: name, address, email, phone number, payment information, IP address, browser type, pages visited, etc.

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3. Legal bases for processing


In accordance with the General Data Protection Regulation (GDPR), processing is based on:
• performance of a contract (order, delivery, etc.)
• your explicit consent (newsletter, non-essential cookies, etc.)
• compliance with legal obligations (invoicing, fraud prevention, etc.)
• our legitimate interests (security, site improvement, etc.)

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4. Data retention period

• Order data: 10 years
• Inactive customer account: 3 years after the last activity
• Marketing data: 3 years after the last contact
• Cookies: according to their defined lifespan (see below)

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5. Your rights


You have the following rights:
• Access your data
• Rectify or erase your data
• Restrict or object to processing
• Data portability
• Withdraw your consent
• File a complaint with the CNIL (www.cnil.fr)

To exercise your rights: shop@jacker.fr

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6. Data disclosure


We only share your data with service providers needed to deliver our services (Shopify, payment, delivery, etc.), or when required by law.

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7. Shopify and transfers outside the EU


Our store is hosted by Shopify Inc., whose servers are located in Canada and the United States.
Data transfers are governed by standard contractual clauses approved by the European Commission.

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8. Security


We implement best practices to protect your data: SSL encryption, firewall, secure hosting, PCI-DSS compliance for payments.

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9. Third-party services


Some services (payment, delivery, email marketing, traffic analytics) may have their own privacy policies.
We recommend reviewing them before using their services.

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10. Cookies used


We use the following cookies:
• _session_id: unique session ID (Shopify)
• _shopify_visit: visit statistics (30 minutes)
• _shopify_uniq: visit counter (expires at midnight)
• cart: cart identifier (2 weeks)
• _secure_session_id: secure session
• storefront_digest: customer access identifier

We also use:
• analytics cookies (e.g. Google Analytics)
• functional cookies
• marketing cookies (personalized advertising, social networks)

You can manage your preferences through your browser or reject non-essential cookies via the consent banner.

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11. Age of consent


By using this site, you declare that you are of legal age or have obtained permission from a legal guardian for any minors in your care.

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12. Changes


This policy may be changed at any time. The latest version is available on this page.
In the event of a significant change, you will be informed via our website or by email.

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13. Cookie Policy


A cookie is a small text file stored on your device (computer, tablet, or smartphone) when you visit a website. It can identify your device, remember your preferences, or collect statistical data.

We use several types of cookies on www.jacker.fr:

Essential cookies
These cookies are necessary for the site to function properly and cannot be disabled. They include, for example, cookies related to the shopping cart or session identification.

Functional cookies
They allow us to save your preferences (language, region, etc.) to improve your user experience.

Analytics cookies
These cookies allow us to measure site traffic, understand how visitors interact with the site, and improve how it works. Example: Google Analytics.

Marketing and social media cookies
These cookies may be placed by advertising partners or social networks. They allow us to show you personalized ads on other sites or platforms.

Cookie retention period
Some cookies are temporary (session duration), while others may be stored for up to 2 years. You can check the exact duration of each cookie in your browser settings.

Cookie management
On your first visit, a banner informs you about the use of cookies. You can change your preferences at any time:
• via your browser settings
• or by clicking “Manage cookies” in the footer (if this feature is enabled)

To learn more about cookies and how to manage them: www.allaboutcookies.org